Establishing Digital Trust and Infrastructure for a Government Auditor

Lebone La Africa is an audit firm working with the South African Government to audit companies that got financial assistance during the Covid lockdown of 2020

Client: Lebone la Africa | Industry: Audit & Compliance

Location: South Africa | Company Size: 200+ Employees

Website: https://www.lebonelaafrica.co.za/

The Challenge

Lebone la Africa was tasked with auditing companies that received government assistance during the COVID-19 pandemic. Despite the importance of their work, the company lacked a digital footprint, which hurt their credibility with stakeholders and the entities being audited. Internally, they faced serious IT challenges:

  • No centralized system to manage 200+ employees’ laptops and emails
  • No protection against data deletion by disgruntled staff
  • No visibility into employee productivity
  • No proper digital identity (domain, website, or LinkedIn presence)

The Solution by Unswerve IT Services

We provided a full IT transformation focused on credibility, security, and operational efficiency:

  • Digital Presence:
    • Designed and launched a professional company website
    • Created a LinkedIn company profile to build trust and authority
    • Registered the business on Google Maps for public visibility
    • Set up a company domain and professional email addresses (e.g., user@leboneafrica.co.za)
  • Secure and Scalable IT Infrastructure:
    • Implemented Microsoft 365 Business across all users
    • Enforced two-factor authentication (2FA) to secure all accounts
    • Centralized file storage with OneDrive and SharePoint to prevent data loss
    • Configured policies to prevent permanent deletion of files
    • Enabled remote management of all user devices and profiles
  • Productivity and Support:
    • Deployed Microsoft 365 analytics to track user activity and identify bottlenecks
    • Provided ongoing IT support including device troubleshooting, password resets, and employee onboarding/offboarding

The Outcome

  • Credibility Boost: Stakeholders now trust the legitimacy of the company thanks to its professional online presence.
  • Operational Control: IT administrators can manage user accounts, devices, and security from a central dashboard.
  • Data Security: All critical documents are protected and recoverable.
  • Improved Productivity: Leadership now has visibility into employee workload and performance metrics.
  • IT Support Efficiency: Routine support tasks like user setup and issue resolution are streamlined.

Why It Matters

In the auditing space—where trust, compliance, and data integrity are everything—Unswerve IT Services helped Lebone la Africa step into the digital age, enabling them to operate securely, credibly, and efficiently at scale.